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Featured below is a compilation of original research reports produced by Women in Retail Leadership Circle (WIRLC); WIRLC’s sister brand, Total Retail; and NAPCO Research, a division of WIRLC’s parent organization, NAPCO Media. This research is offered to WIRLC members as a benefit of membership.

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2022 Retail Technology Report

2022 Retail Technology Report: An Analysis of Trends, Buying Behaviors, and Future Opportunities This annual report provides valuable insights into the technology landscape within the retail industry. The past two years have seen drastic shifts in consumer behavior, which have forced retailers to re-evaluate (and speed up) their technology road maps. Total Retail, sister brand...


Woman on the Rise: A Q&A With Louise Pullin, Vice President, Exclusive Designs, Rent the Runway

Women in Retail Leadership Circle (WIRLC) recently released its 12th annual Top Women in Retail report featuring many of the female executives leading the industry. Included in the report was a special section honoring women on the rise — i.e., up-and-coming stars who are catching our eye and doing amazing work in the retail space....

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Global Rewards Pulse Survey

Amid a global talent shortage, a new Korn Ferry rewards survey shows that leaders are looking beyond compensation to other forms of recognition as a means to attract and retain employees. The global survey found that company leaders are searching for ways to establish deeper connections with their workers and provide them with more opportunities for...


2022 Top Women in Retail

Women in Retail Leadership Circle (WIRLC) is proud to present its 12th annual list of the top women executives in the retail industry. Like the prior 11 years, the 2022 Top Women in Retail list features a who’s who in the industry. Honorees, some of whom were nominated by WIRLC members, Inner Circle e-newsletter subscribers,...

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Activating Transformation

In its new paper, ‘Activating Transformation,’ Korn Ferry outlines those critical factors that make transformations flourish in the midst of a disruptive, hyperchanging landscape. Over the course of two years, the firm analyzed over 1000 public companies, along with Korn Ferry proprietary data, to understand what differentiates great transformations and drives extraordinary, sustained growth. And what Korn Ferry found is as simple as it is complex: highly transformative organizations are ready to pivot at any time, for any reason.

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Route to the Top: 2021 Findings From Interviews With CEOs

This year’s Route to the Top draws on an analysis of the profiles of the 1,095 CEOs at the largest publicly listed companies in 24 markets as of July 5, 2021. Leaders from Australia and New Zealand, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Mexico, Netherlands, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom, and the United States are included in this report.

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Top 50 Tips of 2021

Total Retail’s editorial team carefully reviewed every piece of content we published last year in an effort to identify the 50 very best tips of 2021. These tips cover virtually every facet of running a successful retail business, from customer service to inventory management to marketing to supply chain, and much more.

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2021 Top 50 Fastest-Growing Retailers

Over the past two years, the retail industry has undergone an unprecedented transformation. Total Retail has analyzed and ranked which retailers are innovating most effectively to grow their year-over-year sales. With consumers shopping online in greater numbers than ever before, it’s not surprising that the top three retailers in our 2021 report are online-only brands.

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2021 Top 100 Omnichannel Retailers

This fifth annual ranking of 100 leading retailers and brands based on their omnichannel programs, and the execution of those programs, reveals the industry leaders at the forefront of delivering frictionless cross-channel shopping experiences.

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Boards, Reimagined

CEOs and board members will need to expand their thinking in a way that transforms how they work together for the benefit of all. So, what are the trends emerging among CEOs and boards as they step into the future side by side? To find out, we asked 105 directors and CEOs in North America about how leaders and their boards will work together differently in the future.

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