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Chief Operating Officer

Jones Road Beauty

Montclair, New Jersey (hybrid)
posted May 23, 2022

Jones Road was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone — and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.

Jones Road Beauty is looking for a chief operating officer to join the team based out of our Montclair, NJ headquarters. The ideal candidate is a seasoned leader who brings a strategic, action-oriented, and collaborative approach, and is capable of juggling multiple priorities in a fast-paced, high-growth environment. The COO will lead multiple teams, including supply chain, business operations, finance, and customer experience, and balance long-term goals while diving into the details of day-to-day operations.

What You'll Be Doing

  • Provide operational leadership that supports the founder and board of directors’ creative vision.
  • Oversee demand and supply planning in collaboration with the head of product development to maintain optimal inventory levels, gross margins and working capital.
  • Develop financial well-being of the organization by providing financial projections, forecasting, and preparing growth plans
  • Keep business plans and projects on track and on budget with ongoing budget management and monitoring for variance reporting and rolling forecasts.
  • Set revenue targets while maintaining profitability.
  • Execute new business development strategies (e.g., retail partnerships, international expansion, and collaborations with other brands).
  • Partner with the marketing team to optimize spend to achieve sales targets.
  • Manage a team of department heads to develop and execute strategic plans.
  • Collaborate with the director of people operations on HR initiatives.
  • Evaluate and negotiate terms of contracts and other legal documents.
  • Oversee the organization’s financial structure, ensuring adequate and sound funding for the goals of the company.
  • Work with the board of directors to review financial results of all operations, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and results.
  • Manage IT policies for the organization that ensure that IT and network infrastructure adequately support the company’s needs.

What You'll Bring

  • Minimum 12 years of experience in diversified leadership roles across operations
  • Bachelor’s degree or higher
  • Experience in direct-to-consumer or e-commerce businesses
  • Strong quantitative and Excel skills; comfortable working with large data sets to generate insight and actionable conclusions
  • Experience managing cross-functional teams
  • Strong interpersonal and project management skills
  • Ability to problem solve in a dynamic, fast-paced, scrappy and collaborative work environment
  • Experience working with ERP software, such as NetSuite or comparable systems