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Director of Catalog Operations

Shipt

Birmingham, AL
posted June 1, 2022

At Shipt, we are transforming the shopping experience and giving time back to consumers. Shipt Shoppers handpick everything from fresh groceries to household essentials, then deliver them to your door in as little as one hour.

This person will lead the Catalog Operations team of 20+ Team members. They will be responsible for vision, operating plans and overseeing day to day execution of the Catalog Item Data platform.  This includes the retailer product catalog onboarding, Taxonomy/categorization, item accuracy, enrichment and day to day triage.

 

Role Responsibilities:

  • Generally establishing goals and objectives
  • Responsible for: hiring and team development; shaping and driving data projects onto the roadmap; joint prioritization exercises with business partners; successful delivery of projects; hiring and compensation decisions; team process and rituals
  • This is a cross-functional communication role within Shipt; communication outside of Shipt is also common.
  • Negotiation (shaping and driving) is common. Operating effectively in ambiguous situations and with ambiguous problems is necessary. Influencing OKRs and roadmap is a clear goal.

 

 Role Requirements:

  • Experience and background in Item data management, product content and/or taxonomy.
  • Strong understanding of operational management (designing processes, monitoring outcomes, project management, continuous improvement, etc).
  • Technical background in SQL; experience with Python; nice to have, but not required.
  • Bachelor’s degree
  • Most people in this role will have 10+ years of experience and prior management experience - this role can have up to 7 direct reports

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.