As consumer loyalty continues to wane amid inflation — with price taking precedence over brand for many shoppers — retailers are finding it more challenging to acquire new customers. That’s why it’s more important than ever that retailers focus on making sure their loyalty programs are in top shape. After all, well-run consumer loyalty programs can bring in repeat customers as well as a wealth of data retailers can use to learn about their consumers and turn them into regular customers.

We know loyalty programs are a key customer retention strategy for retailers and women in our group, which is why Women in Retail Leadership Circle is excited to partner with Loyalty360, the association for customer loyalty, to promote its Loyalty Expo, taking place May 8-10 at the Hilton Orlando.

Attendees will learn from best-in-class brand leaders, technologists, and service providers in this current rapidly-evolving customer loyalty landscape. They will have the opportunity to network with hundreds of fellow marketers and hear how they’re reaching their customer relationship-building goals. Attendees will leave the Loyalty Expo with an understanding of new research, technologies, and solutions to aid their organizations on their customer loyalty journey.

Some of the speakers include:

  • Lorrie Dena Pizzutti, Senior Marketing Manager of Personalization and Optimization, Wawa
  • Erin Corrigan, Director of Digital Marketing, Donatos Pizza
  • Stephanie Sayfie Aagaard, Collaborative Innovator General, Bal Harbour Shops
  • Jessie Rosenberg, Loyalty Strategic Partnerships Manager, Ulta Beauty
  • Carrie Trotter, Vice President of Loyalty CRM and Partnerships, AMC Theatres
  • Lisa Erickson, Director of CRM and Loyalty, Sleep Number
  • And so many more!

Topics covered will include customer loyalty and customer experience; customer engagement; customer loyalty programs and strategies; incentive and reward design; personalization; data and analytics; customer loyalty platforms, technologies, and services; and so much more!

For more information about the event and to register, click here!