The content featured below was created to help leaders and managers build the skills and gain the knowledge they need to boost their professional performance. Topics covered in this section include managing interpersonal relationships, developing listening skills, having empathy, improving communication skills, how to effectively delegate, what employee empowerment means, among others.
I remember that Wednesday morning in March when I first heard our company was going to suspend in-office work and require 100 percent remote working. I didn’t overthink it as we already worked two days a week from home as part of our company culture, and we were well equipped to handle moving everything to...
My husband and I are bareboat sailors and have chartered vessels all over the world before owning our own beautiful catamaran we called Playologist. It’s been mostly fun and frolic, and my adventurous mate captains our boat almost single-handedly as I chose, years ago, to take the less active approach. I specialize in other “Blue...
Despite social distancing rules as a result of the COVID-19 pandemic, companies are still actively hiring. But while in the past companies may have conducted pre-screen interviews remotely, in the new normal, the entire process, including the final interview, are being held remotely. Below are five tips you should follow if you want to fine-tune...
Being a leader is lonely work. As an executive coach, I hear it from new leaders often, especially if they’re promoted from within. They say, “I was doing a good job as an individual contributor, but now I’m not sure what I should be doing after my promotion. I feel really alone.” They find themselves...
Last month, Women in Retail Leadership Circle released its 10th annual Top Women in Retail issue. The list features a who’s who in the industry, including women who lead various teams within their organizations and have helped their companies grow and thrive in a challenged retail environment. We profiled these women so you can learn...
Empowering women has become a hot topic since the advent of the “Me Too” and “Time’s Up” movements. Many have called this the new feminist movement, with topics such as sexual harassment, abuse, pay equality and advancement opportunities taking center stage. Yet for all the advancement we’re making, one area shows a glaring lack of...
I read a really interesting article this week in Forbes that, like so many other articles published the second week of February, is all about Valentine’s Day. But what set this article apart, written by Bryan Robinson, is that it focused on what’s probably the most important relationship you’ll ever have: the one with yourself....
Pshaw, you say. That girl doesn’t need courage, she can sing. She can move. But Beyoncé wasn’t always Beyoncé. She used to have two names, just like you and me. Courage is what allowed her to push through the crowd of less remarkable artists, to leap over the hurdles the industry and bias and life...
We all know how important the next generation is to our future, but it’s easy to lose sight of that when we’re stuck in the now — running to meetings, making a sale, or just trying to get done the tasks in front of you. Despite this, we have a responsibility to do our part...
During the Visionary Voices of Ambition, Purpose and Inclusion keynote at the National Retail Federation’s Big Show last week in New York City, moderator Shannon Schuyler, principal, chief purpose and inclusion officer at PwC, asked panelists Mercedes Abramo, president and CEO, Cartier North America; Shawn Outler, chief diversity officer, Macy’s; and Tammy Sheffer, chief people...
