The content featured below was created to help leaders and managers build the skills and gain the knowledge they need to boost their professional performance. Topics covered in this section include managing interpersonal relationships, developing listening skills, having empathy, improving communication skills, how to effectively delegate, what employee empowerment means, among others.
Being a leader is lonely work. As an executive coach, I hear it from new leaders often, especially if they’re promoted from within. They say, “I was doing a good job as an individual contributor, but now I’m not sure what I should be doing after my promotion. I feel really alone.” They find themselves...
Last month, Women in Retail Leadership Circle released its 10th annual Top Women in Retail issue. The list features a who’s who in the industry, including women who lead various teams within their organizations and have helped their companies grow and thrive in a challenged retail environment. We profiled these women so you can learn...
Empowering women has become a hot topic since the advent of the “Me Too” and “Time’s Up” movements. Many have called this the new feminist movement, with topics such as sexual harassment, abuse, pay equality and advancement opportunities taking center stage. Yet for all the advancement we’re making, one area shows a glaring lack of...
I read a really interesting article this week in Forbes that, like so many other articles published the second week of February, is all about Valentine’s Day. But what set this article apart, written by Bryan Robinson, is that it focused on what’s probably the most important relationship you’ll ever have: the one with yourself....
Pshaw, you say. That girl doesn’t need courage, she can sing. She can move. But Beyoncé wasn’t always Beyoncé. She used to have two names, just like you and me. Courage is what allowed her to push through the crowd of less remarkable artists, to leap over the hurdles the industry and bias and life...
We all know how important the next generation is to our future, but it’s easy to lose sight of that when we’re stuck in the now — running to meetings, making a sale, or just trying to get done the tasks in front of you. Despite this, we have a responsibility to do our part...
During the Visionary Voices of Ambition, Purpose and Inclusion keynote at the National Retail Federation’s Big Show last week in New York City, moderator Shannon Schuyler, principal, chief purpose and inclusion officer at PwC, asked panelists Mercedes Abramo, president and CEO, Cartier North America; Shawn Outler, chief diversity officer, Macy’s; and Tammy Sheffer, chief people...
In the fall, I wrote an article encouraging women (and men) to always negotiate. But is there ever a time when it isn’t appropriate to negotiate a higher salary or a new title? Well, in fact, yes. There is a time when negotiation may not be in your best interest. As I’m writing this, I...
Welcome to the latest Coaches Corner, where we feature questions and answers discussed during our “Meet the Career Coaches” panels at Women in Retail Leadership Circle (WIRLC) events. In today’s installment, our coaches answer a question asked during our WIRLC: On the Road | San Francisco event, which took place on Nov. 7, 2019. The...
Reading The New York Times on a cloudy Saturday morning, I found the article, “4 Ways to Be Better at Money in 2019,” which offered a summary of the best financial advice of the year from the NYT and Wirecutter. The second of four terrific pieces of advice is, “Earn what you’re worth.” From there,...
