Carolyn Jameson joined Trustpilot in the summer of 2019 to oversee Trustpilot’s consumer strategy, legal affairs, global PR, and external communications, with the primary goal of ensuring the integrity of Trustpilot’s platform as it continues to grow.
Prior to Trustpilot, Carolyn was Chief Legal Officer for Skyscanner and Head of International M&A for Ctrip, where she built and maintained their legal and public affairs, M&A, and corporate communications across global markets. She’s committed to using her experience to build trust between consumers and businesses and help drive the next step of Trustpilot’s journey.
Carolyn trained as a barrister and solicitor in London and holds an LLM in Intellectual Property from the University of Edinburgh.
Earning and then protecting a trusted brand reputation should be at the heart of any good business strategy; yet, it often falls by the wayside because it arguably cannot be easily quantified. That said, your customer community and the trust you instill in your customers should be viewed as your greatest asset and a key...