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Melissa Wong

Melissa Wong is the founder and CEO of Retail Zipline, the communication platform for retailers who believe in the power of the store experience.

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Facing a New Normal: How Retailers Can Reduce Employee Turnover 

There’s a pent-up demand to shop now that the COVID-19 pandemic has subsided in many regions across the country. It’s clear that people have missed the social connection and thrill that comes with retail therapy. Larger retailers, including Walmart, Target, and The Home Depot, have already benefited from this retail bonanza, seeing first-quarter revenues 15...