While at Total Retail Tech in Dallas earlier this month, Fossil Group’s Senior Director of Transformation Kendra Horne shared insights into her work at the lifestyle accessories brand. Horne discussed a myriad of topics, including her approach to prioritizing transformation initiatives when everything feels urgent, the biggest obstacle to simplifying legacy technology and processes, and how she encourages teams to embrace transformation rather than resist it. She also shares where she sees artificial intelligence having the greatest impact on business transformation, as well as how she measures whether a transformation initiative is actually delivering business value for Fossil Group.

Total Retail Tech is hosted by Total Retail, the sister brand of Women in Retail Leadership Circle.