A report called “State of Remote Work” found that loneliness is the biggest struggle remote workers face. Friendship at work, other research finds, improves employee innovation, performance, and retention.

Marisa Franco, psychologist, professor, international speaker and New York Times best-selling author of “Platonic,” spoke at the recent Women in Retail On the Road: New York City event. During this clip from her session, she shares her tips for how to build relationships at work.