Kim Scott, co-founder of Radical Candor, an executive education company designed to help people cultivate more caring and candid work relationships, and author of best-selling book, “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity,” was interviewed during last month’s Women in Retail Leadership Days. In the session, Scott discussed the Radical Candor concept and how it enables leaders to give feedback in a way that challenges their teams directly, but also lets them know that they care about them personally.

In the above video snippet, Scott tells the story of how a presentation to Google Co-Founder Sergey Brin and then-CEO Eric Schmidt, and a subsequent talk with her boss at the time, Sheryl Sandberg, helped inspire her to write her book, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity. Specifically, Scott details how Sandberg’s honest and real feedback, which she says some people might have considered “mean,” was actually the kindest thing she could have done for Scott at that point in her career.

To view the entire interview with Scott, which includes more information on how to build stronger working relationships, which result in improved team performance, register for Women in Retail Leadership Days content on-demand.