Replacements.com CMO Linh Calhoun's Belief in 'The Art of the Possible' at Work
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Linh Calhoun, chief marketing officer at Replacements.com, the world’s largest retailer of china, crystal, silverware, accessories and more. Listen in as Calhoun shares her professional background (1:05), her career journey to her current role (2:40), and the initiatives she’s most proud of spearheading at Replacements (4:35). She details lessons she learned in climbing the corporate ladder (6:55), how she motivates her team (9:30), and her leadership style (11:00).
Furthermore, Calhoun discusses how mentorship has impacted her career (12:35), best practices for building a personal brand (15:55), and how she’s fostering an inclusive culture at Replacements (18:00). Lastly, she shares what she’s most looking forward to both personally and professionally (22:40) and her belief in “the art of the possible” (24:45).
As chief marketing officer, Linh Calhoun is responsible for evolving the customer experience through creating meaningful connections that build engagement and loyalty, as well as leading strategic change at the world’s largest retailer of vintage and current tableware, silver, estate jewelry and watches. She and her teams are focused on enriching lives, connecting people and helping them created memorable experiences and inspiring each generation to celebrate, gather and entertain. With proven success in driving revenue, maximizing multichannel marketing efforts, and developing effective merchandising and marketing strategies, Calhoun’s extensive career includes marketing leadership positions at VIETRI, Ross-Simons, Staples, L.L.Bean, and Pace Communication’s e-commerce division.
Home Furnishings News honored Calhoun with the publication’s inaugural “Lean In and Lift Up” award and named her to HFN’s “Inspiring Women in Home” list, both honoring standout women in the home furnishings industry. Calhoun holds a marketing degree and MBA from Southern New Hampshire University. She lives with her family in Chapel Hill, N.C.
Date: July 11, 2023
Credits: Linh Calhoun
Duration: 26:58
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