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Jane Nugent

Jane Nugent is the senior vice president of merchandising at SEPHORA.

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How to Message a Busy Executive (and Actually Get a Response)

If you’re reaching out to an executive (or anyone) to get their time and/or attention, here’s what actually works (and what usually doesn’t). I get a lot of messages that are basically, “Hey Jane — can we grab a quick coffee?” Totally get the intention. But here’s the truth: my calendar is chaos, and vague...