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Kate Muhl

Kate Muhl is a vice president analyst in the Gartner Marketing practice, specializing in cultural and consumer insights. She has been researching and advising on the consumer and U.S. culture for more than a decade.

 
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How to Get the Benefits of GenAI Without Losing Target Consumers

In 2023, 57 percent of B2C martech leaders said they planned to deploy generative artificial intelligence within the next 24 months, according to a Gartner survey. Marketers are under pressure to get GenAI working on behalf of their organization’s bottom line as quickly as possible. However, many consumers remain wary of AI and the companies...