The director, global e-commerce is responsible for commercial strategies and programs to drive global sales growth across brand sites, retailer sites, and 3PPs for the La Mer Brand. They must be a strategic thinker with an in-depth understanding of e-commerce sales drivers, including both new customer acquisition and loyalty/retention programs. The Director must develop effective working relationships with regional online business teams, including leading monthly business reviews, sharing best practices and playbooks, and supporting locally relevant commercial needs and new business opportunities where relevant. They are responsible for maintaining an up-to-date understanding of key global online business trends and KPIs, which requires a strong analytical background and the ability to work with data from a variety of sources (web analytics, financial reporting, etc.).
Reporting directly to the CEO, the head of marketing leads the brand’s global marketing strategy, operations and innovation that will drive the integration and execution across multiple platforms and distribution channels. Full-funnel marketer to crystalize brand position and drive traffic from an omnichannel perspective. Leads a future-ready and brand-defining omni customer experience strategy that accelerates brand equity, customer love, and sustained long-term business growth and performance.
The director of stores is based in New York City, with travel to store locations across North America and the United Kingdom. They support the successful financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity and development of our talent for promotability. They embody our values and represent the brand in their behaviors.
The senior director, region operations is a facilitative leader accountable for continuous process improvement of operational performance, including deployment strategy, planning, training, coaching, project management, and analysis. The role leads team of nine regional operations business partners and collaborates with field leadership and cross-functional partners to ensure the successful execution of business initiatives.
Last week, as I watched my kindergartener get on the bus for the first time and I tried not to cry, I got to reflecting about my own feelings toward back-to-school season: the excitement of new classes, seeing friends again, a busy calendar of extracurricular activities, and a crispness in the air that signals a...
Diane Wang is the founder, chairperson, and CEO at DHgate Group, one of the leading cross-border B2B e-commerce marketplaces in China. She’s also a Women in Retail Leadership Circle (WIRLC) member! In this member spotlight, we asked Wang a series of questions about both her professional role and personal life, including the woman that inspires...
Do you know why 84 percent of Gen X feel brand loyalty is incredibly important? How to create a sense of authenticity to reach the 90 percent of Millennials that feel this is an important factor when choosing a brand to purchase from? Or why 77 percent of Gen Z prefer to shop in store?...
The senior manager of e-commerce operations is responsible for managing the development, execution, and ongoing optimization of all omnichannel and e-commerce fulfillment nodes. This includes the current Ship from Store (SFS) program and any new programs or initiatives that may be added soon, which could include Buy Online Pick Up in Store, Buy Online Pick Up Curbside and Same-Day Delivery. He/she will work closely with store operations, Supply Chain, Marketing, Finance, and IT teams to identify and implement ongoing process improvements that increase sales, reduce expenses, and improve the overall guest experience.
Women in Retail Meetups offer another opportunity for executive-level women leaders to network and support each other. By gathering in-person quarterly, members can establish meaningful connections in their region. Feel free to bring along a retailer colleague to join you – please note that the meetup is pay as you go.
