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Patti Hester

Specialize in leading C level strategic engagements to support clients with developing and securing best-in-class global eCommerce distribution programs and 3PL master strategies. Guide clients through small package distribution program design & optimization, process improvements, Best in Class standards development, contract & 3PL partner sourcing, data intelligence & analytical tools, risk management through logistic compliance and pre & post audit to pay services. Started career in the transportation industry and has accumulated extensive experience on both the carrier and shipper side of the business. Positions with a leading carrier include executive management for Eastern U.S., coupled with senior leadership positions in management & global marketing, high performance team development, market development and operations. Expertise includes extensive work with growing internet retailers and eCommerce organizations. Supports clients with custom domestic and global approaches, resulting in competitive advantages while securing savings and efficiencies beyond what they achieve on their own. Helps companies of all size develop a winning distribution strategy while reducing distribution/shipping costs and improving service outcomes. Clients experience savings of 10-30%. Patti also presents at domestic and global e-commerce & distribution conferences, speaking on latest trends and proven profit strategies for eCommerce distribution programs.
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Managing Through Record 2019 USPS Rate Increases

Recently, the USPS proposed a record price increase. The proposed hike must first be approved by the Postal Regulatory Commission. If approved, which is expected, the higher rates will go into effect on Jan. 27, 2019. This will be the biggest rate increase in USPS history. Here are some of the significant proposed 2019 USPS Shipping rate changes:

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4 Tips to Minimize the Impact of Shipping Surge Pricing

Well, it didn’t take long. Last week in my article “3 Things That Should Keep You Up at Night,” I referenced that new “peak season” surcharges are already making it into the market. During its first-quarter earnings call, UPS wasn’t shy about alerting the investment community that it’s going to ask customers to pay extra...

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3 Things That Should Keep You Up at Night

We thought it would be helpful to provide insight into some critical issues all retailers are facing this year as it relates to their shipping programs. Unfortunately, many retailers fail to fully recognize and plan for some of the key issues that drive up the cost of doing business. The problems can compound themselves, especially...

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Take E-Commerce Shipping to the Next Level

How do you manage your shipping strategy to optimize both top-line and bottom-line results? Much has been said and written about how e-commerce results can be optimized through better management of the shipment portion of the customer experience. The key questions are what has been tried and what’s proven to separate the best in class...