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Business Strategy

To survive in today's economic climate, retailers must stay on the cutting edge of technology, business strategy, and more. This section is all about business strategy, with content focused on topics such as retail technology trends, retail and e-commerce marketing strategies, merchandising, omnichannel best practices, and more!

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Shea Jensen's 3 Components of Successful Business Negotiations

Women in Retail Leadership Circle’s Lessons in Leadership video series offers exclusive, members-only videos featuring executive women from the Women in Retail Leadership Circle advisory board discussing a host of different topics, from industry best practices, life learnings, strategic tools to help other women excel as leaders in retail, among others. Our sixth episode features...

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CEO Gina Drosos Discusses Signet's Transformation

In a discussion last week at Shoptalk in Las Vegas, Gina Drosos, CEO of Signet Jewelers, parent company of Kay Jewelers, Zales, Jared, among other jewelry brands, detailed the path the organization has taken to transform itself, both culturally and digitally. First, Drosos sought to change the long-held belief by many that jewelry can’t be...

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Kath McLay Leads Sam's Club's Member-Driven Growth Strategy

Sam’s Club, the warehouse club owned by Walmart, has posted an impressive 27 percent growth in its e-commerce business over the past two years. At the helm of that growth is Kath McLay, Sam’s Club CEO. In a session earlier this week at Shoptalk in Las Vegas, McLay detailed how Sam’s Club is delivering better...

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Apparel Brand Sani Uses Empathy to Grow Brand Loyalty

At the National Retail Federation’s 2022 Big Show in January, executive women shared their thoughts on why brand loyalty looks different across generations, and how companies can tailor their marketing efforts and company values to appeal to those demographics. Niki Shamdasani, co-founder of apparel brand Sani, said brand loyalty is at the forefront of what...

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3 Trends Google Shopping is Focused on in 2022 and Beyond

Martha Welsh, director of strategy, operations and GMT for Google Commerce, has been driving a lot of changes for the search engine’s shopping vertical since she started with the company 11 years ago. Welsh’s focus is on building healthier ecosystems at the intersection of business and technology, and in 2022, that means creating a more...

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