In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Kristina Rogers, global consumer leader at EY. Rogers discusses her career trajectory with positions across the world (1:04), her role at EY (3:07), and the genesis of the EY Future Consumer Index (4:42). She shares how the index helps retailers understand how consumers around the globe have been experiencing the COVID-19 pandemic (5:42), a few key consumer behavior findings (7:21), and the implications of the rapid growth of e-commerce on retailers and consumers going forward (10:20).
In addition, Rogers discusses why she feels the shopping changes of the last 12 months are here to stay long term (13:11), how the data indicates a higher level of price-sensitivity among consumers (15:07), and some steps retailers can take to stay ahead of the ever-changing consumer (16:27). She shares how she describes herself as a leader (19:46), how she keeps her team motivated during difficult times (22:03), and what she’s most looking forward to for the rest of this year (23:58).
As EY global consumer leader, Kristina is responsible for defining and implementing the EY strategy for consumer products companies and retailers. She ensures that EY’s global clients are well served across geographies, leading over 30,000 EY professionals worldwide. Kristina works directly with clients on the strategic issues they face as they pursue their rapid global expansion, and is the global client service partner for a major consumer products company.
Prior to her current role, she served as emerging markets leader for consumer products and retail. Before joining EY, she was a senior partner at a global strategy consulting firm. Kristina has lived and worked in more than 20 countries. Over the course of her career, she has built long-term client relationships with some of the world’s largest global consumer products companies, helping them solve some of their most complex strategic marketing issues across geographies.
Date: May 18, 2021
Credits: Kristina Rogers
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews DeeDee Shaw, founder of Monkee's, a high-end luxury lifestyle boutique that offers the ultimate selection of quality shoes, clothing and accessory products. Shaw discusses the genesis of the brand, how her partnership and friendship with Monkee's co-owner came to be, and why she believes the business experienced growth during the COVID-19 pandemic.15:08
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews Salena Knight, retail strategist and founder of consulting and training business The Retail Academy. Knight discusses her indirect career journey to retail consultant, how retailers can figure out what's holding them back, and why businesses will experience exponential growth if leaders focus on fixing the biggest challenges that are often pushed to the sidelines.24:52
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Angie Tebbe, co-founder and CEO of Rae Wellness, a women's wellness company supporting calm, sleep, energy and more through pure and powerful supplements. Tebbe discusses her professional background, how she overcame the many challenges she faced while launching Rae Wellness, and why entrepreneurs need to be anchored in the "why" of their business to succeed.
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Deb Waterman Johns, chief creative officer and co-founder of SCOUT, a family-owned brand known for stylish, functional and affordable bags. Listen in as Waterman Johns discusses what makes SCOUT products unique, the genesis of the company, and the moments of risk and resiliency she's experienced in her career.22:42
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Siobhán Lonergan, chief brand officer at Shapermint, an online marketplace that sells shapewear and everyday essentials. Listen in as Lonergan discusses Shapermint's Mother’s Day campaign to hire its first-ever “Chief Mom Officer," and how the chief mom role will influence the company while championing body positivity and motherhood.19:16
In this episode of Women in Retail Talks, Women in Retail Leadership Circle President and Co-Founder Jennifer DiPasquale interviews Jennifer Cervantes, founder and CEO of Tough as a Mother Tribe, a jewelry brand empowering women in their motherhood journey by honoring the raw, real and joyous moments. Listen in as Cervantes discusses her career background, how a difficult period in her motherhood journey inspired her to launch Tough as a Mother Tribe, and her mission to make mothers feel seen and loved through her pieces.24:18
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Sara Spivey, chief marketing officer at Braze, a leading global customer engagement platform. Listen in as Spivey discusses her career background in retail technology, how she overcame obstacles while rising into leadership as a woman in technology, and why she's passionate about increasing girls' engagement in STEM.18:39
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Petty Rader, chief growth officer, chief legal officer, and women's group lead at Ergo Baby, a leading ergonomic baby carrier and accessories retailer. Listen in as Rader discusses the company's history, her role at the retailer, and why she started an employee-led Women's Leadership group at Ergo Baby.19:16
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Jennifer DiPasquale interviews Rina Hurst, chief business officer at Shipt, the same-day delivery service across retail for the U.S. Listen in as Hurst discusses how her team managed rapid growth at Shipt in the past year, the impact of Shipt's heavily female and diverse leadership team, and why diversity and inclusion efforts are essential to build and improve its business.25:28
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews Lisa Erickson, senior director of customer relationship management and loyalty at Sleep Number, the mattress company that's been transforming the sleep industry since 1987. Listen in as Erickson discusses how the company's loyalty program drives its repeat and referral business, why exclusive health content drove the loyalty program during the COVID-19 pandemic, and what the sleep brand has planned for 2021 around health and wellness.13:41