How This 2021 Woman on the Rise is Leading Retail's Digital Transformation

In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Editor Marie Albiges interviews Jamie Lee, head of digital experience at Everlane, an ethically-made apparel brand. Lee is a 2021 Woman on the Rise honoree, included in the 2021 Top Women in Retail report. Listen in as Lee discusses her career background in retail and her journey to her current role (0:51), including what drew her to join Everlane (4:40). She shares the biggest changes she’s seen in the digital retail space since the start of the COVID-19 pandemic (6:06), how she’s adapted to starting a new job in a remote work environment (8:08), and why she feels a flexible, hybrid workforce can benefit the industry at large (9:27).
Furthermore, Lee discusses the biggest challenges she’s faced in her career (10:25), what she’s learned while driving digital transformation at large retail organizations (11:23), and answers a few rapid-fire questions about herself and the industry (13:04). Lastly, she shares the leadership qualities she would look for in future Top Women in Retail honorees (17:28).
Jamie Lee specializes in spearheading new commerce growth initiatives for innovation groups in the Fortune 500 space. Her passion lies within driving change for industry leaders and impacting customers on a global scale. As an “intrapraneur,” her most recent projects include leading the pilot market launch and marketing foundation for the Online Grocery Pickup & Delivery service and new marketing concepts for “The Goodies Co” food subscription service at Walmart; revamping the go-to-market launch process for “EA Sports” and “The Sims” product lines, and launching a new competitive price management tool for Electronic Art’s direct-to-consumer channel; and driving six new strategic initiatives across e-commerce, marketing, project management, visual merchandising, and operational departments to power Sony Electronic’s holistic approach to retail and e-commerce.
Date: November 2, 2021
Credits: Jamie Lee
Duration: 18:50
More Episodes
Claire Spofford on Mental Well-Being, Mentorship, Being a Mom, and More
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Claire Spofford, CEO of J.Jill. She is also a Women in Retail Leadership Circle member! Spofford shares how she maintains her mental health and recharges to be a better leader, why she loves mentoring others, what she loves most about being a mom, and more.

How Tracey Brown Focused Her Career in Wellness at Walgreens
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Tracey Brown, president of retail products and chief customer officer at Walgreens. Brown discusses her varied career journey that led her to her current role, how her diabetes diagnosis became a guidepost for her career, and how supporting employee and customer wellbeing is core to Walgreens' DNA.

How Olaplex CEO JuE Wong Reignites Her Team's Drive With Fresh Leadership
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews JuE Wong, CEO of Olaplex, a science-led technology-enabled beauty company. Wong discusses her career journey to her current position, why it's important for her to work with existing teams when joining a new company, and what she does to stay mentally healthy to fuel great leadership.

How Stacey Renfro Lives Her Mission to 'Be Comfortable With Being Uncomfortable'
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Editor Marie Albiges interviews Stacey Renfro, CEO of mDesign, a home storage and organizational products retailer. She's also a Women in Retail Leadership Circle member! Renfro discusses what drew her to mDesign after years at more traditional retail organizations, how she's aligned her career with her personal mission statement to be comfortable with being uncomfortable, and more.

How Colleen Lindholz's Nonlinear Career Path Prepared Her to Lead Kroger Health
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Editor Marie Albiges interviews Colleen Lindholz, president of Kroger Health, the healthcare arm of The Kroger Co. Lindholz discusses her rise within the Kroger Co. from her first position as a store pharmacist, why she would often "take the road less traveled" when making nonlinear career moves, how she developed Kroger's "Food as Medicine" strategy, and more.

Lauri Kien Kotcher on Balancing Innovation and Heritage at The Shade Store
This episode of Women in Retail Talks features part of an interview with Lauri Kien Kotcher, CEO of The Shade Store, from our February Women in Retail and Total Retail Virtual Exchange. In this clip from the discussion, Kien Kotcher shares how she prepared to become the first outside CEO to join The Shade Store in its 75-year history, how she has brought an innovative approach to each new role during her career, and how to know when its time to transition to a new opportunity.

Anthropologie's Global CEO Tricia Smith on Career Development: 'Put Yourself in the Driver's Seat'
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Editor Marie Albiges interviews Tricia Smith, global CEO at Anthropologie, an URBN lifestyle brand. Among other topics, Smith discusses her current role, why she looks for career opportunities that allow her to always be learning and leading at the same time, and her advice for how other women can chart a course for their career in retail.

Claire's CMO Kristin Patrick on How to Lean Into Your Uniqueness and Carve Your Own Space
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Editor Marie Albiges interviews Kristin Patrick, chief marketing officer and executive vice president at Claire's, the teen global fashion brand powerhouse for self-expression selling jewelry, accessories and more. Patrick discusses how mentorship was vital in positioning herself for career success, why it's important to lean into your uniqueness to carve a space for yourself, and much more.

Retail Guru Laura Ravo: "You Can Be Fierce and Kind" as a Leader
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Laura Ravo, chief operating officer of Strand Book Store, the New York City heritage community bookstore. She's also a Women in Retail Leadership Circle member! Listen in as Ravo discusses what she loves about working in retail, why both grit and grace are important leadership qualities, and her advice for the next generation of female leaders.

Express CMO Sara Tervo Shares Her Strategy for Thriving in New Roles
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Editor Marie Albiges interviews Sara Tervo, executive vice president and chief marketing officer at Express. Tervo discusses her role and responsibilities at Express, how she knew she was in the right positions during her career, the things she looked for when moving to a new job or brand, and how she worked to thrive in each new role.

