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Developing a Strategy for Leading With Emotional Intelligence

We’re thrilled to announce our next professional development Virtual Workshop for Women in Retail Leadership Circle members! The members-only workshop, which will take place July 31 from 12 p.m. to 1 p.m. ET, is titled Leading With Emotional Intelligence. This workshop promises to go beyond traditional conflict resolution techniques by drawing from psychology, anthropology and sociology. The workshop will be...

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Creating a Winning Loyalty Program: Key Questions and Strategies

I’ve always been passionate about creating loyalty programs for brands. It’s a valuable way to connect with and learn from your customers while delivering concrete business results, especially as customer acquisition costs rise. Before implementing a loyalty program, my team and I spend significant time contemplating these essential questions: Customer value proposition: Why would our...

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Catch All the Summit Keynotes and Panels On-Demand Now

Looking for inspiration on how to lead with love? Or improve your brain-gut connection? Or turn excuses into results? We have all that and more on the Women in Retail Leadership Circle (WIRLC) website, where our members can now access all full-length keynotes and panel sessions from the 2024 Women in Retail Leadership Summit, held...

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The Business Case for Having a Healthy Workplace Culture

Culture is 10.4 times more likely to contribute to attrition than compensation. Organizational psychologist Angela Howard, founder of Call for Culture, shared that statistic while on stage at the 2024 Women in Retail Leadership Summit. She took the stage during the recent event to teach executive-level women in retail how to do workplace culture differently....

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Bethany Muths Named President of Fair Harbor

Bethany Muths, a Women in Retail Leadership Circle (WIRLC) member since 2022, was named president of Fair Harbor earlier this month. Fair Harbor is a sustainable coastal lifestyle brand launched in 2014 by siblings Jake and Caroline Danehy. The company achieved B-Corp certification in 2022, and its products are sold online, in several department stores,...

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Juneteenth 2024: Why Celebration and Recognition Furthers DEI Progress

Holidays like Juneteenth (June 19) mark a great reason for companies to pause and reflect on how they can make meaningful progress toward equity. Let’s be clear: Companies and individuals shouldn’t wait until a federal holiday — and perhaps day off — to do this kind of reflection. Black communities have been celebrating Emancipation Day,...

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