Susan serves as Senior Vice President of People at Amperity, where she drives the creation of a people-first workplace through strategic alignment of business objectives and employee experience. Prior to Amperity, Susan held leadership roles at Moss Adams, Starbucks, and Amazon, where she consistently drove organizational transformation through strategic planning and scalable program design. With over 25 years of experience in human resources technology and operations, she specializes in building lasting relationships and driving cross-functional collaboration at all organizational levels.
Artificial intelligence is reshaping retail personalization, inventory strategy, workforce planning, and customer engagement, and expectations from shoppers and employees continue to rise. However, technology alone won’t determine which brands pull ahead. Leadership will. This year, International Women’s Day and Women’s History Month center on the idea of “Give to Gain,” a call to lead with...