In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Jennifer DiPasquale interviews Rina Hurst, chief business officer at Shipt, the same-day delivery service across retail for the U.S. Listen in as Hurst discusses her diverse professional background (1:20), how her team managed rapid growth at Shipt in the past year (4:24), and how the company expanded beyond its membership-only offering as an essential business during the COVID-19 pandemic (5:19). She shares how the delivery service handled employee communication and onboarding during the pandemic (8:38), the impact of Shipt’s heavily female and diverse leadership team (10:58), and why diversity and inclusion efforts are essential to building and improving its business (13:28).
In addition, Hurst discusses her collaborative and authentic leadership style (16:03), Shipt’s supportive and open company culture (18:57), and the leadership skills she’s focused on improving after one year into her role (19:57). Lastly, she shares how she’s fostering creative thinking and collaboration as Shipt grows (21:25), as well as what she’s looking forward to in the year ahead (23:17).
Rina Hurst is the chief business officer at Shipt, leading the company’s business development, partner success and digital site experience teams. In this role, Rina helps spark connections by delivering an easy-to-shop digital site, launching new and innovative partnerships, and building creative strategies alongside retailers and CPGs to continually meet their unique needs for success.
Rina joined the company early last year, bringing a decade of national retail experience to Shipt. At Target, she held various leadership roles across merchandising, strategy and innovation, and business partnerships and negotiations. In addition to her deep retail experience, Rina spent nearly a decade as a management consultant specializing in healthcare and financial services. She received her MBA from Georgetown University and her undergraduate degree from Virginia Tech.
Date: April 13, 2021
Credits: Rina Hurst
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Siobhán Lonergan, chief brand officer at Shapermint, an online marketplace that sells shapewear and everyday essentials. Listen in as Lonergan discusses Shapermint's Mother’s Day campaign to hire its first-ever “Chief Mom Officer," and how the chief mom role will influence the company while championing body positivity and motherhood.19:16
In this episode of Women in Retail Talks, Women in Retail Leadership Circle President and Co-Founder Jennifer DiPasquale interviews Jennifer Cervantes, founder and CEO of Tough as a Mother Tribe, a jewelry brand empowering women in their motherhood journey by honoring the raw, real and joyous moments. Listen in as Cervantes discusses her career background, how a difficult period in her motherhood journey inspired her to launch Tough as a Mother Tribe, and her mission to make mothers feel seen and loved through her pieces.24:18
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Sara Spivey, chief marketing officer at Braze, a leading global customer engagement platform. Listen in as Spivey discusses her career background in retail technology, how she overcame obstacles while rising into leadership as a woman in technology, and why she's passionate about increasing girls' engagement in STEM.18:39
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Petty Rader, chief growth officer, chief legal officer, and women's group lead at Ergo Baby, a leading ergonomic baby carrier and accessories retailer. Listen in as Rader discusses the company's history, her role at the retailer, and why she started an employee-led Women's Leadership group at Ergo Baby.19:16
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews Lisa Erickson, senior director of customer relationship management and loyalty at Sleep Number, the mattress company that's been transforming the sleep industry since 1987. Listen in as Erickson discusses how the company's loyalty program drives its repeat and referral business, why exclusive health content drove the loyalty program during the COVID-19 pandemic, and what the sleep brand has planned for 2021 around health and wellness.13:41
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Melissa Campanelli interviews Melissa Priest, founder and CEO of Alexandretta Transportation Consulting, the only female-owned transportation consulting firm in the U.S. Listen in as Priest discusses how she navigated leaving her previous career at FedEx to start her own consulting firm, as well as her experience launching the first female-owned consultancy in a heavily male-dominated field.23:26
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Co-Founder Jennifer DiPasquale interviews Francis Sango and Catherine Liss, co-founders of Rezort Collection, a new women’s clothing brand that focuses on women feeling and looking their best by creating comfortable yet elegant and stylish clothes. Listen in as Sango and Liss discuss their career backgrounds in the fashion industry, how the pandemic inspired them to launch Rezort Collection, and how the apparel brand is bridging the gap between comfort and fashion.27:40
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews Sabina Khan, founder of Planet Nature, a U.K.-based sustainable online lifestyle retailer offering solely fair trade products made from locally sourced natural materials. Listen in as Khan discusses Planet Nature's brand ethos and business model, how the company only operates clean eco-manufacturing, and the sustainable materials used for the products sold on its site.19:32
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Teri Johnson, founder and owner of The Harlem Candle Co., a luxury home fragrance brand specializing in scented candles inspired by the richness of Harlem. Listen in as Johnson discusses The Harlem Candle Co.'s products, how there is a story behind each scent, and how she overcame the many obstacles she faced while bootstrapping the business.27:39
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews Abby Morgan, co-founder and chief marketing officer of CUUP, a direct-to-consumer bra company focused on providing women with the essential bra. Listen in as Morgan discusses the inspiration behind launching the company, what makes CUUP bras different from competitors' products, and how the brand's BodyTalk™ platform is building a community of women supporting women.17:20