As we think back on the Olympic Games, it’s easy to marvel at the dedication and preparation that athletes pour into their training. That same spirit is found in retail as the industry gears up for its own kind of Olympics: the holiday season followed by the inevitable surge in product returns. Returns present a...
I want you to take a moment and create the leadership avatar. What does this avatar look like if it’s considered the leader? What position does it hold? How many years of experience does it have? What has its career trajectory been? More than likely, you picked a person with a college degree, perhaps a...
Hosted by Women in Retail Leadership Circle’s sister brand, Total Retail, Total Retail Talks is a podcast for retail executives who crave the knowledge and insights needed to stay successful in today’s fast-paced industry. This episode features an interview with Kelly Cook, president of brand, technology and finance at David’s Bridal, who will be speaking...
When we first look at how we can create an impact, we often jump to solving a problem. We jump to a solution-based approach and leap over a very particular focus we must have in impact leadership. Today, we’re going to talk about joy. Joy is defined as a feeling of great happiness. When we step...
The data doesn’t lie — shoppers still spend nearly 85 percent more in physical stores than online stores. That’s a significant gap, and it tells us something important: brick-and-mortar stores aren’t just surviving, some are thriving. However, this success isn’t automatic, and it’s fueled by retailers adapting to ensure the in-store experience evolves with changing...
In today’s fast-paced world, the concept of work-life balance often feels elusive, especially for women in executive roles. But what if we’ve been approaching it all wrong? What if instead of focusing on work-life balance (or lack thereof), we focus on play and self-care being the essential components of a balanced, fulfilling life? This is...
While attempting to improve relationships and communication within teams, leaders often adopt industry-specific language to convey complex ideas efficiently. Unfortunately, these clichés often miss the mark, creating an even larger gap between managers and their teams. Forbes recently addressed this issue in an article titled, “20 Pieces of Popular Workplace Jargon Executives Should Not Use,”...
I don’t think I’d ever really heard the term “cause marketing” until I was actively running Doughp and building out #Doughp4Hope, the philanthropic mission at the heart of our business. We sell (ridiculously good) cookie dough, but because of our focus on mission, we’re perhaps even more well known for our advocacy around mental health...
From predictive analytics to virtual assistants, artificial intelligence’s impact on retail has barely grazed the surface, and Women in Retail Leadership Circle (WIRLC) is digging deep into how executives are harnessing the technology to drive innovation, transform customer engagement, and lead their teams to success. We invite you to join us On the Road for...
With e-commerce return rates rising, 39 percent of consumers now return items purchased online at least once a month, according to a recently published report from Narvar, a post-purchase platform. Additionally, in 2023, the National Retail Federation reported that returned merchandise in the U.S. reached $744 billion. The 8th Annual State of Returns Report, which...
