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5 Tips for Incorporating Storytelling Into Your Leadership

Our brains are wired for narrative. Studies have shown storytelling initiatives result in both neurological and chemical reactions. Therefore, it’s no wonder that Courtney Addy, founder and CEO of BEACON XP, a leadership coaching and consulting practice that specializes in the design and delivery of transformational experiences for individuals and teams, calls storytelling the “No....

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Hello From Women in Retail Leadership Circle's New Membership Director

Greetings! My name is Susan Koger, and I’m thrilled to be the new membership director for Women in Retail Leadership Circle (WIRLC). I’ve joined the WIRLC team after nearly 19 years at a global membership organization for physicians. While there, I worked to build communities around shared interests; helped others thrive through personal connections and...

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Retail Leaders Address Current Industry Challenges, Solutions for Them

The retail industry has been challenged by a number of external factors in 2022, including but not limited to rising inflation, labor shortages, supply chain disruptions, online privacy regulations, among others. Furthermore, there’s the ongoing task of trying to keep pace with consumers’ rapidly evolving expectations, delivering experiences that meet and exceed them. To talk...

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4 Steps for Scaling E-Commerce in Today’s Market

The pandemic drove massive growth in e-commerce — but with it, ingrained consumer expectations for fast, free order delivery. By the beginning of 2022, e-commerce sales were forecast to surpass $1 trillion for the first time, a milestone that, at least pre-COVID-19, wasn’t anticipated until 2024. Although big names like Amazon.com and Shopify faced a...

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Creating and Empowering a Versatile Team

Empowering people in an organization means enabling someone to take action and make positive decisions on their own by making them feel comfortable and confident in their abilities and potential. Fostering an empowerment culture is essential for increasing professional growth, innovativeness, and employees’ contentment. According to one report, happy employees are 20 percent more productive...

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How to Start A/B Testing When Budget and Resources Are Limited

An A/B testing program is the best way to proactively ensure that your e-commerce store generates consistent revenue year-over-year. Especially at a time when direct-to-consumer (D-to-C) brands depend on companies like Meta and Google to help them generate revenue, it’s important to make sure your website is converting shoppers into buyers no matter how they...

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Finding Your Brand's Place in the Metaverse

While the metaverse may not be widespread in retail just yet, there’s clear excitement among industry marketers about the new business opportunities it’s bringing. This sentiment was made clear during a panel discussion that took place last month at Total Retail Tech, an event hosted by Women in Retail Leadership Circle’s brand partner, Total Retail....

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20 Questions With Sam Baker, A/B Testing and CRO Consultant

Sam Baker is an A/B testing and CRO consultant at Sam Baker Consulting, which helps digital sellers maximize online profits by helping them leverage their own data to make more money. She’s also a Women in Retail Leadership Circle consultant member! In this member spotlight, we asked Baker a series of questions about both her...

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