In order to amplify our incredible brand in the US and Canada, we are hiring an experienced Director of Growth to drive significant incremental revenue through qualified traffic across all of illy’s digital channels, including e-commerce, mobile app, social, and online retailer platforms, such as Amazon. You will be responsible for identifying and scaling cost-effective customer acquisition strategies across a range of digital marketing channels. You will develop the strategic plan, use analytics to inform decisions, and drive execution to optimize a significant marketing budget against company goals.
We are looking for a passionate, customer-centric, data-driven team player to lead our retention team as our Director, Customer Lifecycle and Growth, reporting to our VP of Growth. You’ll be responsible for improving customer lifetime value and growing repeat customer revenue, operating as a player-coach for a (currently) four person team.
In order to meet the expectations of an increasingly social-minded consumer base, retailers need to look inward and evaluate their current company cultures and diversity and inclusion practices. This was discussed at the National Retail Federation’s Retail Converge virtual event during a session titled, Pursuit of a Diverse and Inclusive Workplace. A big topic of conversation...
In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews Stephanie Summerson Hall, founder of Estelle Colored Glass, a luxury brand of hand-blown colored glass cake stands and stemware. Listen in as Hall discusses how her grandmother inspired her to start the brand, Estelle's vintage-inspired yet refined and modern colored glass collection, and the research behind deciding to manufacture the glass in Poland.
Duration: 14:04
Women in Retail Leadership Circle wants your input! We’d like to know what leaders you believe should be honored in our 11th annual Top Women in Retail report. This annual report features leading women executives in the retail industry. Considering the challenging year-plus for so many in the industry, strong leadership has never been more...
In this article, McKinsey & Company presents previously unpublished data from the report, 2020 Women in the Workplace, on employees’ recent experiences in the consumer sector. Furthermore, the article explores the actions that companies in the sector can take to breathe new life into their diversity and inclusion programs.
The vice president of marketing will be responsible for all aspects of marketing strategy and execution, using primarily digital channels to acquire new customers and to activate existing members. This person owns the P&L for the company’s e-commerce business in the U.S., Canada, U.K., and EU. A member of the executive management team, this person will report to the COO. This is a critical role as Aura expands to become a household brand.
This role will report to the Vice President of E-commerce and will work closely with partners on Analytics, Product (E-comm), Merch, Pricing, Finance, Product Marketing, and Subscription teams to shape the future of the D-to-C business and lead the organization with using data-driven insights to optimize all aspects of the business.
The Ethics and Compliance Analyst will support the development, implementation, and continuous improvement of Qurate Retail Group’s Ethics and Compliance program, which implements, maintains, and regularly updates policies and procedures designed to drive ethical behavior and shape QRG’s culture of ethics and integrity; builds team member awareness of Ethics and Compliance risks and expectations through training and communication initiatives; and measures the effectiveness of QRG’s Ethics and Compliance program.
In this role, you’ll be responsible for defining, creating and continually developing a best-in-class omnichannel customer experience across our portfolio of retail brands, including Design Within Reach and HAY. Everything you do emanates from a “customer centric” point of view. You're a strategic thinker who understands what “a great customer experience” is and will work tirelessly and collaboratively across all functions of the business to ensure we're removing points of friction and delighting our customers.
