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Business Strategy

To survive in today's economic climate, retailers must stay on the cutting edge of technology, business strategy, and more. This section is all about business strategy, with content focused on topics such as retail technology trends, retail and e-commerce marketing strategies, merchandising, omnichannel best practices, and more!

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Social Commerce is Accelerating the Shift From Influencers to Ambassadors

Social commerce refers to sales on social platforms like TikTok and Instagram. Brands are increasingly seeking to capitalize on the avid attention those platforms command, bringing products directly to consumers to boost discovery, reduce friction, and drive transactions. To take advantage of social commerce, brands need to expand their social content strategies. When many marketers...

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Winning More Customers By Being in the Right Place at the Right Time

In today’s connected world, we’re practically drowning in a sea of information. If there’s anything we want to know, we can tap into a wide number of sources to educate and inform ourselves before we make a move. Shoppers are doing this in spades, carefully researching purchases on everything from smaller buys like dog treats...

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How Rebecca Minkoff and Emma Chiu Think About the Metaverse

Like the elusive term “social media,” the “metaverse” is an always-evolving concept that retailers are just beginning to explore. During the recent Women in Retail and Total Retail Virtual Exchange, Rebecca Minkoff and Emma Chiu, global director of Wunderman Thompson Intelligence, sat down with Phyllis Marcus, a partner at Hunton Andrews Kurth, to discuss what...

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5 Parcel Industry Trends That Retailers Need to Know

In this video interview, Women in Retail Leadership Circle consultant member Melissa Priest, president and CEO of Alexandretta Transportation Consulting, shares her industry insight into the state of the parcel market. She dives into five trends she’s tracking as well as offers best practices for retailers navigating these shipping challenges. The trends include: increasing surcharges...

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How Shopper Values Affect Purchase Decisions

Stories are powerful. They help brands and retailers explain their place in the world and relate to shoppers and consumers in ways that no discount scheme or store design ever could. So in a world where 76 percent of shoppers say they want to be as informed as possible before making a purchase, brands and...

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Build, Buy or Partner: How to Grow Your Retail Media Network

Any retail media network (RMN) looking to scale must establish capabilities in sales, audience strategy, media activation, and reporting and insights. There’s no one-size-fits-all approach for doing that, leaving many RMN teams wondering when to build their own tools or tech, when to buy pre-existing capabilities, and when to work with a partner. Each option...

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3 Tips for Attracting and Retaining Top-Level Talent

While the pandemic brought many changes, perhaps the most prevalent one was how it changed the way people think about work. Many executives spent the early days of the pandemic reflecting on what the purpose of their lives were and re-evaluating how and where their careers fit into them. Since the pandemic began, prospective employees...

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