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Executive Professional Development

The content featured below was created to help leaders and managers build the skills and gain the knowledge they need to boost their professional performance. Topics covered in this section include managing interpersonal relationships, developing listening skills, having empathy, improving communication skills, how to effectively delegate, what employee empowerment means, among others.

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Former FTD Chief Merchant Christina Cubeta on Putting Motherhood on Your Resume

In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Editor Marie Albiges interviews Christina Cubeta, former chief merchandising officer and consumer division head at FTD, a leader in the floral industry. Listen in as Cubeta shares what it was like joining a rebranded FTD after its bankruptcy in 2019, the importance of owning your failure, her advice to parents re-entering the workforce after taking a pause from their career to grow their family, and more.

Duration: 37:12
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Macy's Chief DEI Officer Shares 4 Tips for Advancing Your Retail Career

Shawn Outler joined Macy’s in 2009 as group vice president of multicultural merchandising and vendor development, and in 2011 launched The Workshop at Macy’s, one of the industry’s longest-running vendor development programs, aimed at elevating the next generation of diverse merchants and vendors. She then worked her way to executive vice president of licensed businesses,...

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3 Life Tools to Think About When You're Pivoting

So you’re in transition. You’re looking for that next pivot — whether it’s a pivot into a new job, a new position within your current company, or even pivoting the way you think about your role. How’s your mindset during this challenging time? Three female leaders in the retail industry joined Women in Retail Leadership...

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Badassery Expert Jennifer Cassetta on Mastering Resilience

We’ve all been there: The feeling that life has “knocked you out for the count,” as Jennifer Cassetta said at the Aug. 10 Women Leading Travel & Hospitality Virtual Exchange. If there is no option to pivot or roll, the only thing to do is re-create yourself, your career, your relationship, whatever has been taken...

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Exploring Career Opportunities in Retail Consulting

Many retail executives contemplate whether consulting work fits into their career path. In this video, hear from former retail executive Heather Koerner, who is currently associate partner at Columbus Consulting International, a consultant partner of Women in Retail Leadership Circle. Koerner shares what attracted her to a consulting job, why retail professionals might consider consultant...

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How to Stay Intellectually Curious

Unless you are a prodigy, becoming an expert at something usually requires training and experience. According to research — most notably by Malcolm Gladwell — the general rule of thumb is that being an expert takes 10,000 hours of practice. The same can be said for careers, whether it is performing an athletic skill, playing...

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The Vulnerability Hangover

Vulnerability. We make her sound glamorous, don’t we? We put her name in shining lights, blast her all over social media with hashtags and motivational sayings such as #vulnerabilityisstrength. While that is true — vulnerability is strength — what we don’t give enough airtime to is the uncomfortableness of it. Here’s the cold hard truth,...

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