May Habib is co-founder and CEO of Writer, an AI writing assistant for teams. She is an expert in natural language processing, AI-driven language generation, and the evolving ways we use language online.
May graduated with high honors from Harvard, is a member of the World Economic Forum, and is a Fellow of the Aspen Global Leadership Network.
TL;DR: Pandemic stress-related toxic communication can creep into your customer messaging. Don’t let it! Set the example, nip toxicity in the bud, protect your team from incoming, build in rest, celebrate the good stuff, and codify that positive voice in your company style guide. As we think about healthy communication at work, we’re reminded of...
Work culture matters. Now more than ever. The past year has been a lesson in patience and fortitude as we’ve braved a global pandemic, bracing revelations about systemic injustice, and some of the most divisive politics in our country’s history. It’s also made clear just how much of an opportunity — and obligation — we...