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What Lizzo Can Teach Us About Power and Influence

Melissa Viviane Jefferson, aka Lizzo, has a sweet, joyful, tenacious disposition. Thanks to an inordinate amount of musical talent and the popularity of her self-affirming songs, she also has power and influence … a lot of power and influence. And she’s using it. Earlier this year, Lizzo pledged $500,000 from her “Special” tour to a...

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Why Jenni Kayne is Relaunching its Global Expansion Program

Jenni Kayne, the quintessential California lifestyle brand that inspires women to live well every day, is putting new energies behind expanding its brand on a global scale. While the company has had the functionality to go global for more than a year — and currently ships its products to 13 counties — it decided to...

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Coast-to-Coast Events to Wrap Up the Year

Hello from New York City! As many of you know, our Women in Retail: On the Road events are similar to our annual Summit in that there’s nothing else like them in the industry! These invitation-only gatherings enable executive women in leadership positions at retail companies the opportunity to network, learn from each other, and...

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Women Tech Leaders Address Build vs. Buy Decision Making

When evaluating their tech stacks and how they can be improved upon to better serve the evolving needs of digital-savvy, omnichannel shoppers, retail technology leaders are often confronted with a common dilemma: do they build needed solutions in-house or buy them from third-party providers? Of course there’s no easy answer to this question, and there...

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How Retailers and Brands Are Celebrating Hispanic Heritage Month

September is Hispanic Heritage Month, and it’s the perfect time to identify brands and retailers that are celebrating the histories, cultures and contributions of Hispanic and Latinx Americans, as well as elevate businesses owned by Hispanic and Latinx Americans. Here are a few retailers and brands marking the occasion, which runs from Sept. 15-Oct. 15:...

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Remember the QR Code From the '90s? It’s Transforming Today's CX

The humble QR code appeared to be a solution for a nonexistent problem when it debuted in the 1990s. The much-hyped technology languished for a while before it seemed to disappear. That was then. The past few years have seen the rebirth of this useful code as a tool for improving customer experiences and strengthening...

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20 Questions With Nicole Fournier, Vice President, Retail, Oatey

Nicole Fournier is the vice president of retail at Oatey, the leading manufacturer of plumbing specialty products. She’s also a Women in Retail Leadership Circle member! In this member spotlight, we asked Fournier a series of questions about both her professional and personal lives, including the woman that inspires her, her leadership style, her advice for...

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Watching the Rise of Female Representation in Retail Tech

Innovative retail technology and live country music: an unlikely duo, or the perfect combination? We think the latter! The Women in Retail Leadership Circle team travelled to Nashville last week to host our sister brand Total Retail’s annual technology summit, Total Retail Tech. It was a roaring success, and an incredible experience for my first...

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