There’s a buying frenzy for brands born online. Data shows global e-commerce sales are poised to reach record numbers by 2022, with revenue expected to grow to $6.54 trillion. Amazon.com aggregators and direct-to-consumer holding companies are acquiring brands and other third-party marketplace sellers at a rapid pace. Often helmed by individual founders and entrepreneurs, online...
Women in Retail Leadership Circle wants your input! We want to shine a light on the incredible women leading this industry and give credit where it’s due. Our 12th annual Top Women in Retail report will feature female executives who are leading the charge to create inclusive cultures; navigating the workplace changes that accompanied a...
Whew! As holiday shopping accounts for about 20 percent of annual sales for most retail businesses, I’m sure for most of you the past few weeks have been a blur of long hours, spreadsheets, supply chain issues, marketing campaigns, and more. And the next few weeks will likely be just as busy. That’s why it’s...
During a session of the September installment of the Women in Retail and Total Retail Virtual Exchange, Francesca Mahoney, head of sustainability at Petco, discussed how the company pivoted from being a traditional pet retailer to a health and wellness company, and how sustainability became central to the company’s mission. While sustainability has always been...
TL;DR: Pandemic stress-related toxic communication can creep into your customer messaging. Don’t let it! Set the example, nip toxicity in the bud, protect your team from incoming, build in rest, celebrate the good stuff, and codify that positive voice in your company style guide. As we think about healthy communication at work, we’re reminded of...
We’ve all experienced burnout over the past two years, or at least worked with someone who has. We’re always talking about it, and we’re sick of talking about it. It’s a word that leaders in the retail industry are probably thinking about on a regular basis. How do they help their employees avoid burnout? How...
For all of us in the midst of happy careers, the headlines keep taunting us with talk (and action!) of “The Great Resignation.” From the The Wall Street Journal to The Atlantic to Inc. to Medium to the The New York Times, the stories abound of the millions of people saying goodbye to jobs they presumably once loved. Jobs...
As the holidays and new year come upon us, now is a great time to reflect on everything that has happened throughout the year. In particular, it’s nice to assess what you’re grateful for, both on a grander scale as well as on a day-to-day basis. Amy Morin said it best: “Being thankful can have...
Here we go! We’re less than six months away from Women in Retail Leadership Circle’s premier event, the 2022 Women in Retail Leadership Summit, taking place April 25-27, and registration is now open! In case you’re not aware, the Women in Retail Leadership Summit is an exclusive event that enables women from top retailers and...
More than 15 million U.S. workers have quit their jobs since April 2021. Companies are responding with well-intentioned quick fixes, such as increasing pay or financial benefits or offering retention or “thank you” bonuses. However, employees are still leaving. If your employees are breaking up with you, the first step is to understand why. In...
